Every experience that I have had with the company, from the owner Gabe to our point man Keith, has been top notch. Keith helped us with picking out the best hot tub for us and helped with the delivery, set up and service as well. Keith is very knowledgeable and has answered all of our questions and is always prompt and courteous. We would highly recommend purchasing your hot tub from AMA Entertainment. The Caldera Tahitian was a great purchase and is worth every cent.