Why Buy Local?
Buying from AMA Entertainment has some real advantages, especially for something such as a hot tub. The primary reason to buy from a local hot tub store vs. a hot tub expo or traveling road show is the support you receive, before, during and after you’ve made your purchase. We’ve compiled a list of the top reasons buying local is a wise choice when it comes to purchasing a hot tub.
- Service and repairs. This is the biggest one. Hot tubs have pumps, heaters, control boards, and jets that eventually need attention. We have factory-trained technicians who can come to your home, often within days, and help resolve any issue. With an online or big-box purchase, warranty claims can turn into a chain of phone calls, and you may be stuck waiting on a third-party repair company.
- Seeing it before you buy. You can sit in the tub, test the jet layout, check seat depth and ergonomics, and compare the build quality of different brands side by side. Photos and spec sheets don’t tell you how a seat feels after 30 minutes. We also have a model you can “wet test” a filled, running tub.
- Delivery and installation help. AMA Entertainment handles delivery, placement (sometimes by crane if access is tight), and hookup. We can also advise on the pad or foundation, electrical requirements, and local permit rules, since we’re familiar with this area’s codes.
- Warranty support that’s easier to use. All of the hot tubs we sell come with a manufacturers warranty. We will guide you through any steps necessary, should you need to submit a claim to the manufacturer.
- Ongoing support. AMA Entertainment sell chemicals, filters, covers, and replacement parts, and can walk you through water care, which is where many first-time owners struggle. We want to make sure you enjoy your hot tub for many years, this is why we do our best to make sure you know how to use and care for your tub.
- Local knowledge. We know what tubs and features hold up best in our Louisiana climate and we’ve been through our fair share of storms – just like you.
- Community benefits. Your money stays in the local economy. When you buy a hot tub from AMA Entertainment, you’re building a relationship with a business you can rely on. We’ve been helping the folks of New Orleans find their fun since 1945, and we can’t wait to help you!
If you do end up at a hot tub expo or big box retailer, here are 9 questions to ask:
- Can test soak the models I’m interested in?
- How long have you been in business? How long has the manufacturer been in business?
- Can you provide local references and reviews about these hot tubs?
- Do you have energy costs for a 4-6 person hot tub used in our area four to five times a week for 30 minutes at a time (the average use period) that has been certified by an independent testing lab?
- What options do you have for water care that’s chlorine and bromine free?
- What about delivery? Is it driveway drop-off or full service to the exact spot where I want it in my backyard? Is this in writing?
- Do you provide your own service and repair or is it via a third party? What will this cost?
- Can you give me a copy of the warranty for this hot tub?
- What’s your cancellation policy? Can I get a refund of my deposit if I change my mind?
